Breakage or Discrepancies in Shipments

If there are any problems with your order, please notify us within 48 hours of receipt. We Buy Knife Collections, LLC cannot be responsible for any claims made after 48 hours. For breakage resulting from carrier transit, please keep the entirety of original item(s) as well as all packaging and packing materials for future inspection by carrier.

 

General Return Policy

This return policy applies to all knives sold on the We Buy Knife Collections, LLC website either pre-owned or new from the knifemaker.

Please contact us at 386-205-1188 before returning any items. No exchanges or returns will be accepted after 7 days from date of receipt. Merchandise can only be returned if it is in its original packaging, unused, and in resalable condition. Please note that knives cannot show any wear and must not have been used to cut anything or been sharpened.

Items found to be damaged or used will not be accepted or credited for return or exchange. Please send all items for return via either insured USPS mail or insured UPS shipping.

In cases of inappropriate returns or where a customer repeatedly makes returns, a restocking fee of up to 10% may be applied. Orders canceled after shipment are considered inappropriate returns.

Special Return Policy for Custom and One-of-a-kind Items

This return policy applies to all one-of-a-kind and custom knives including handmade artisan-made jewelry, accessories, and knives, including limited production items.

Items carry a three day inspection period from the date of receipt. After this period, returns will not be accepted. A restocking fee of up to 10% may apply.

Limitations on Returns

Items found to be damaged will not be accepted. Purchaser is responsible for return shipping costs. Certain items cannot be returned for sanitary reasons.

 

Order Cancellation Fees

A 5% fee applies to orders canceled after placement but before shipment.

 

Where to Send Returns

W.B.K.C.

13245 Atlantic Blvd.

Ste. 4-383

Jacksonville, FL 32225

 

Limited Guarantee

All products are inspected, graded, and photographed prior to shipping. Shipping costs are non-refundable except where incorrect items were shipped.

 

Disclaimer of Warranty

All products are sold as-is without warranties of any kind.

Responsibilities of Purchaser

WBKC does not provide legal advice. Purchaser is solely responsible for complying with all applicable knife laws in their jurisdiction.